STACK, Canada's fastest growing challenger bank, on a mission to change the relationship millennials have with their money, is partnering with Payment Source today as they continue to create ways to enable the millennial spend and increase the power of their dollar. This would only come up in some pretty extraordinary circumstances and, even though we don’t love legal language, it’s a standard protection that companies include in their terms of service.STACK partners with Payment Source to power financial inclusion for cash-based millennials in Canada If anything were ever to happen to STACK, all of the funds you’ve deposited are protected by People Trust and would be returned to you.įor the sentence you quoted in your review, there’s a paragraph before explaining that the liability there is related to (and we don’t want to get too technical here, but…) how we’re not liable for things like intellectual property rights, third-party rights, etc. We don’t actually ever hold your money ourselves. Your money itself is held by our banking partner, Peoples Trust, a regulated financial institution. We don't think of ourselves as a middle man for your money - we’re more of a digital account technology that has innovative features to let you spend, save, share and move your money in brand new ways. Thanks for posting so we can help clear this up. Hard to take a fintech company seriously when they lead with that. Please give us a call at 1 (877) 782-2501 and once of our agents would love to be of assistance to you and answer any questions you may have.įrom the Terms of Use of a company that wants to be the middle man between you and your money: "In no event shall the total and aggregate liability of STACK exceed $25.00." We're very sorry to hear your experience with us wasn't so great - please note we have made many changes to our card PIN process to make it a lot smoother since the you last tried using our service. Hi there, apologies for the delayed reply. Goodbye Stack and I’m going to ask my friends whom I referred (should never have ) to stop using Stack!!! And I’m no way doing a top up on card that has such poor process and of course zero clarity. Indirectly these smart guys are making us load the card (minimum load is $50).įor the Stack team: It was so frustrating to go around hunting ATM machines that would do a balance check and even after 6 different ATM (all leading banks), I failed to do so. So in total the transaction of $23 failed as I don’t have that balance. And to perform a transaction at ATM, then minimum is $20 and on top of that they charge $3 fee. Funny part is, they initially give u only $20. That not all ATM machines support balance check.Īnd they asked me to go keep trying different ATM machines until I find that option or do a transaction. Failed again and account got locked after 3 attempts.Ĭalled up support, then was informed this funny concept. I did try that, but none of the ATM machines had an option to check my card balance.īut since the pin got accepted at ATM, tried another transaction at store. Then called up customer support, then I was informed that I should take it to an ATM machine and check balance to activate it. Tried shopping with it twice, pin got rejected. And I did change the pin to my personal one. Once received they set you up with a random 4 digit pin. Protect your deposits with Canada Deposit Insurance Corporation.Protect your transactions with Mastercard zero liability protection.Freeze and unfreeze your card from the app any time, any place.Split the bill with friends and family and we’ll take care of the math.Send and request money from friends and family at the touch of a button.With Samsung and Fitbit Pay, everyday purchases are fast and convenient.Tap and pay to speed up your daily transactions.Discover how STACK members are savings with STACK.
Capture and share your stories on our custom World Stream.Earn cash rewards when you spend with your favourite brands.Use STACK anywhere Mastercard is accepted worldwide.Withdraw money and you’ll only pay the local exchange rate.Spend money all around the world with no foreign exchange fees.Round up every transaction to turn spare change into savings.Set up weekly budgets to cap your spending.Track how much you spend each week or month on things like groceries and transport.Open your app-based account in minutes and join the tens of thousands of Canadians who took control of their money. STACK is a completely fee-free spending account that combines the flexibility and rewards of a credit card, with the cash-only security of a debit card. Manage your money with the STACK app and use it everywhere with our reloadable Mastercard.
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